12 million downloads and counting, and a whole new way to engage customer loyalty began over a simple cup of coffee. Great things really do come from simple beginnings.

Through that trust-fueled relationship, Bionic Giant and Great Clips began to dream about the potential of a reimagined mobile app for Great Clips customers. Powered by ICS, this app would forge a whole new way for Great Clips customers to interact with the chain of over 4,400 salons.